Company Profile 

United Exports is one of the highly reckoned star status holding entity that got established almost 25 years ago as an exporter of Basmati Rice from India. The firm has its well equipped unit strategically located at HARYANA, which is the largest growing region of Basmati Rice in the Northern India.

We have deployed the facility of fully integrated parboiling, milling, processing and manufacturing unit that comprises of a team of trained, skilled and highly motivated staff members. Included in our team are Paddy and Rice Purchasers, Trained Laboratory Technicians, and Milling Technicians who closely work together to maintain an optimal and consistent quality of our products. They are a part of our management team that comprises of three main divisions of the company, that is, Purchase, Production and Marketing. It is due to our strong teamwork that we have always been able to surpass our customers’ requirements.

Moreover, we have also received the prestigious ISO 22000 certification & U.S. FDA (United States of America, Food and Drug Administration) approval for the superior quality of our rice and for our ethical business practices.

Customer Base

We serve our high quality products to some of the most established markets of the world, including: 

• Europe
• Middle East
• United States of America.

• Domestic Market.

Company Objectives

Our complete business operation is focused towards the attainment of the below mentioned three objectives. Based on these objectives we have achieved immense success and growth in this industry. 

• Customer Satisfaction
• Customer Retention
• Consistency

Owing to the nature of varied socio-economic, cultural and diverse backgrounds of the world’s population, we always try to offer our customer a product that fulfills their requirement. We have a vast amount of experience in both international and domestic market that has helped us to become one of those rice millers/exporters who work with 'Consumer-centric approach' to offer its supreme quality rice to the consumer.

Quality Control

Owing to their fragrance, texture, rich appearance and non-sticky nature, our range of Basmati rice and other long rice have won the hearts of many customers settled in several nations. We employ stringent quality control measures so that our variety of rice may acquire the most delectable taste and rich fragrance. We have imported various cleaning, polishing systems and other latest technologies to sort out best quality rice. All the in house systems & technologies are designed, installed and commissioned by the Satake Brand of Japan to sort out best quality rice. This ensures that we maintain high standards through out the rice milling process. The earnest endeavor we put to inspect, evaluate and process the rice has earned us many approvals and certifications like:

• ISO 9001:22000
• Star Status
  
• USFDA (United State of America, Food and Drug Administration) approved
• Hazard Analysis and Critical Control Point (HACCP) approved

In addition, we meet requirements of the EU, US Food and Drug Administration, the Saudi Health Ministry, etc.

Manufacturing Process

We have installed a state-of-the-art processing facility, encompassing certain hi tech equipment like the Satake, Buhler, John Fowler, and Yanmar, etc. The availability of such hi-tech equipment helps us in successfully accomplishing the various process like the milling, sorting, grading, packaging, etc. with flawless perfection. All the facilities put together simultaneous process different varieties of rice of up to 50,000 metric tons of rice, per month. Our impressive and huge company premises, which is surrounded by paddy fields, has a wide range of equipment which include:

• Pre-production tank
• Production tank
• Color sorter
• De-stoner
• Fine cleaner
• Grading equipment
• Milling equipment
• Paddy separator, etc.

Logistics

We maintain all the procedures that a reputed international company should possess, like the excellent logistic system which helps in tracing the products right from the procurement to the delivery. For successful working of the logistic facility we use:

• ERP (Enterprise Resource Planning)
• CRM (Customer Relationship Management) systems.

This system helps in the cordial and systematic working of the three main division - Purchase, Production and Marketing. Various process related to us like Procurement, Rice Milling Procedures, Warehousing and Packaging, Transportation, Delivering to the customers, etc. are done in a systematic manner, thus helping us to reach out to more number of customers in the worldwide market.

Why United Exports?
 
At the heart of our company lies its team of highly motivated, dedicated, and " customer centered" professionals whose approach of buying the right raw material at the right price, processing it in a technologically superior production process, and consistently maintain a product quality year after year, has made United Exports the vendor of choice of a huge bulk of worldwide customers.

It is the reflection of our company's values that has given us the privilege to get associated with a customer base settled in over 5 continents, out of which we have maintained an average retention of over 95% over all these years!